Why does Softie cost more than basic urinary treats on Amazon?
Many urinary supplements come as powders, liquids or capsules that cats refuse once they detect them in their food. Softie is made as a soft, treat-like chew that can be given directly by hand—making consistent daily support much simpler and helping avoid wasted meals.
What if my cat refuses to eat it?
Every Softie order is protected by our 90-day money-back guarantee. That gives you plenty of time to introduce the chews gradually and see whether your cat takes to them.
For particularly cautious cats, try breaking the chew into smaller pieces or crumbling it over a small amount of their usual food.
How many chews should I give my cat?
The matching formula recommends 2 chews daily. They can be given together or divided throughout the day.
Confirm the final dosage with your supplier before publishing this, as your private-label formula or chew size may differ.
What does Softie actually do?
Softie is designed to support the normal function of your cat’s urinary tract as part of a consistent daily routine.
It is a complementary feed—not a medicine—and should not be presented as curing cystitis, treating a UTI or preventing a urinary blockage.
Does Softie replace wet food or encouraging my cat to drink?
No. Softie should be used alongside—not instead of—fresh drinking water and a moisture-rich diet where appropriate.
Cats naturally have a low thirst drive, and more concentrated urine may be more irritating during bladder problems. Hydration remains an important part of urinary care, although hydration alone does not address every cause of feline urinary symptoms.
Can I use Softie alongside prescription urinary food?
Speak with your vet before adding any supplement to a prescription diet, particularly if your cat has recurring urinary problems, kidney disease, bladder stones or another diagnosed condition.
Softie is intended as supplementary feeding and should not replace food or treatment prescribed by your vet.
Can it be used alongside medication?
Check with your vet before combining Softie with medication or other urinary supplements. This is especially important if your cat is taking pain relief, anxiety medication, antibiotics, diuretics or medication for kidney disease.
How quickly should I expect to notice a difference?
Softie is designed for consistent daily support rather than immediate relief. Every cat is different, so we would avoid promising a fixed number of days.
Repeated straining, crying, blood in the urine, vomiting, weakness or producing little to no urine should never be treated by waiting for a supplement to work—particularly in a male cat.
Can Softie treat a urinary blockage?
No. A urinary blockage is a life-threatening veterinary emergency.
If your cat repeatedly strains but produces little or no urine, contact an emergency vet immediately. Softie is a daily wellness supplement and is not a substitute for urgent veterinary treatment.
Is Softie suitable for cats with food sensitivities?
The formula is grain-free, gluten-free and soy-free, but it contains cultured skim milk, dried whey, brewer’s yeast, pea protein and salmon oil.
Check the full ingredient panel carefully and speak with your vet before use if your cat has known food allergies or a medically restricted diet.
Is it safe for pregnant or breeding cats?
Safe use in pregnant cats or animals intended for breeding has not been established for the matching formula. Consult your vet before use.
Can I give Softie to my dog?
No. This formula is intended for cats only. Use a supplement specifically formulated and dosed for dogs instead.
How long does one pouch last?
This depends on the final number and weight of chews inside your Softie pouch. At the recommended four-chew daily serving, add the confirmed copy as:
Each pouch contains 90 chews, providing approximately 45 days of daily support.
Do not publish a supply duration until the manufacturer confirms the final chew count.
How should I store the chews?
Keep the pouch tightly sealed in a cool, dry place away from direct sunlight. Always keep the product out of reach of children and do not use it after the expiry date.
What is covered by the guarantee?
Every order is protected by our 90-day money-back guarantee. If your cat refuses the chews or Softie is not right for your routine, contact us within 90 days of delivery.